Welcome to Active Balance Health Centre!
As we create a patient profile for you, you will receive a “Welcome Email” being asked to confirm your email address and create a password. This is needed so you can access your online account to manage your bookings.
Prior to your first visit, you will be asked to take a few minutes to complete an electronic Intake Form, providing some personal and medical history, along with current information as to why you are seeking treatment. The more details provided, the better!
This form will be emailed to you automatically when you book your first appointment with any discipline – chiro, physio, massage, pedorthic or acupuncture.
If you have any questions or did not receive this email, please contact us to confirm your email address and resend it. email@example.com
During the Covid-19 pandemic, you will receive an email two hours before your appointment with pre-screening questions. This is a “3 easy clicks on your cell phone” survey. Please screen yourself prior to your appointment.
When you arrive at the clinic, please call or text 403.993.6337 that you’ve arrived and remain outside or in your vehicle until we’re ready for you to come in for your appointment. This keeps all our patients safely distanced from one another.
Please wash with soap and water or use hand sanitizer before proceeding to your treatment room.
If you have any questions, ask us!